Nurse Unit Manager for Surgery and Outpatients Louise Carter is preparing to transition to a new chapter after more than 21 years with Queensland Health and over a decade at BHS.
Louise began her career with Queensland Health in 2004, following a move to Queensland with her family.
Her journey has included roles in orthopaedics, trauma services, clinical audit, education, and leadership. Since 2018, she has led the Specialist Outpatients team, a role she describes as one of her proudest achievements.
“I believe I have recruited and developed an amazing nursing team over the last seven and a half years. They demonstrate adaptability, kindness, and compassion every day. I feel very proud to be their leader,” Louise said.
Director of Nursing and Midwifery Amanda Garner said Louise’s contribution to Metro South Health, and to patients had been invaluable.
“She is a quiet achiever who leads by example and has the deep respect of her team.
“Her commitment to supporting and guiding the next generation of nurses is something we’re all grateful for, and I wish her every success in the future.”
Louise’s career highlights include leading the Pathways to Excellence program, which showcased BHS nursing achievements internationally, and receiving the 2025 Excellence in Nursing Leadership Award.
She has witnessed significant changes in healthcare, including the shift from hospital-based training to university education and the introduction of the National Safety and Quality Health Service Standards.
“I was part of the first cohort to move from hospital-based training to university education in NSW in 1985, known as the ‘originals’,” she said. “This marked the beginning of professional growth for nursing.
“Another significant change was the transition from ACHS Equip Accreditation to the National Safety Quality Health Service Standards in 2011, which truly placed patients at the centre of care.”
Louise plans to relocate to her farm near Tenterfield in December, and she hopes to continue nursing part-time in the future.
“It’s bittersweet.
“I’ll miss my team and the many colleagues who’ve touched my heart, but I’m excited to integrate into a new community and remain connected to the profession I love,” she said.
Louise’s advice for new nurses is simple: “Be brave, embrace diversity, and come to work with a positive attitude. Nursing offers endless opportunities if you’re willing to take them.”