From warm blankets to kind words, Bayside Health Service volunteer Amanda Stroud is helping patients feel more at ease – one small act at a time.
The retired nurse, who began volunteering at Redland Hospital last year says it’s her way of giving back to the health system she spent her career in.
“I thought, well, I’ll give back to the hospital and do a couple of days volunteering,” Amanda said.
“I love being around people and helping them feel supported.
“Sometimes that’s just offering directions or finding someone a warm blanket.
“It’s about noticing what’s needed and stepping in."
Her years in nursing help, but Amanda says prior experience isn’t necessary.
Bayside Health Service’s Manager of Patient Administration Services Peter Bilton said volunteers like Amanda played a vital role.
“Amanda’s warmth and instinct to help are exactly what makes our volunteers such a valued part of the team,” Mr Bilton said.
“They support our patients, visitors and staff every day and the difference they make is felt across the hospital.
“People often comment that Redland Hospital has a friendly vibe, that has a lot to do with our volunteers,” he said.
Amanda says the sense of community keeps her coming back.
“It keeps your body and mind active, and you meet the most amazing people.
“I even do nanny daycare for my six grandkids, but I still look forward to coming in.”
National Volunteer Week is Australia’s largest annual celebration of volunteering is being held from 19-25 May 2025. This special event highlights the important role of volunteers in our community and invites people not currently volunteering to give it a go.
Learn more about volunteering in Metro South Health here.