When you next meet your healthcare team, your clinician might ask you to use Ambient AI Scribe. It's a software tool that helps take notes during appointments. That means we can focus more on you.
Using Ambient AI Scribe is always optional. We will only use this technology if you give clear consent.
How the scribe works
Ambient AI Scribe uses artificial intelligence (AI) to help draft clinical notes. Your healthcare team will tell you they are using Ambient AI Scribe. They will ask you for your permission to use the tool to take notes. You might also see posters and information about it in the clinic or facility. You can also ask your healthcare team if they are using Ambient AI Scribe.
This is how it works:
- It listens to the conversation between the clinician, patient and carers.
- It creates draft notes, instead of the clinician needing to type during or after your visit.
- This allows the clinician to maintain eye contact, listen and focus on you.
You can ask your healthcare team to pause or turn off Ambient AI Scribe at any time.
Your privacy
Metro South Health has rules to keep your notes safe. Your notes are private. Only your healthcare team can see, review and approve Ambient AI Scribe's draft notes.
Your voice is not recorded.
Why we use an AI scribe
We want to create the best possible experience for patients. Ambient AI Scribe can help to:
- reduce the time your clinicians spend typing notes
- allow your healthcare team to be more present
- support accuracy and completeness in clinical notes
- help teams share information quickly and safely.
Using Ambient AI Scribe helps your healthcare team care for and connect with you.
Providing feedback
You can talk to your healthcare team if you have any feedback or questions. You can also complete a feedback form.