Meet Wardie-turned-Admin superstar Kody, who has thrived within QEII’s ED Administration Team for two years and counting.
As the first point of contact behind the Triage Desk, Kody’s calming demeanour is always on hand to put patients and their loved ones at ease during a stressful time.
“Every day is different, especially with shift work. We get everything from cold and flu to serious trauma cases, so it can vary a lot,” he said.
“This job can be confronting, and you have to deal with a lot of emotion—from family members and from patients who are in pain.”
Beyond the Triage doors is a dedicated team of admin experts lending over 120 years of experience to QEII’s front line operation. Working around the clock to deliver a patient-centred service, it’s the team’s unwavering support that keeps Kody grounded, no matter the challenge ahead.
“Working with a strong and reliable team helps everything else flow better, and it makes the workday easier, no matter what comes through the doors.”
Greeting countless patients with compassionate care and a friendly smile, Kody’s heart for people shines through his work, day in and day out.
As QEII celebrates Administrative Professionals Day this May 2, Kody says he’s proud of his decision to embrace a career in admin, and leaves a few encouraging words to anyone who thinks of doing the same.
“Just have a go. I never thought I’d be capable of this until I saw what the actual job entailed. And if you don’t know something, just give it crack.”
Thanks for all the fantastic work you do for our community, Kody!