Training for a safer tomorrow

Training for a safer tomorrow

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Workplace Aggression Trainer Jacob Tua stands in front of a screen displaying a training powerpoint

Logan Hospital is strengthening its culture of safety with face-to-face Maybo training now delivered on campus.

The work-related violence and aggression training helps staff build the skills they need to stay safe while working in the sometimes-challenging environment of a hospital.

Senior Safety WVA Consultant Toni Connolly said the training, now delivered from the old Diabetes Annexe (Building 25), had already seen strong engagement, with nine participants booked into each session.

Toni said her team was hopeful a record number of staff would complete this important training in 2025.

According to Toni, the goal of Maybo training was simple but powerful.“The aim is to help staff recognise risks early, respond with confidence, and de-escalate situations before they become physical,” she said.

“Hospitals can be challenging places to work, and Maybo equips staff across different roles and services with the knowledge and skills to reduce conflict and safely manage behaviours of concern.”

Maybo trainer Jacob Tua, who has more than a decade of experience working in MSH Safety and Response, said he was proud to support the safety and wellbeing of Logan’s workforce.

“Everyone deserves to be safe at work and return home safely after every shift,” he said.

Toni and the entire Health Safety and Wellbeing team also reminded staff that work-related violence and aggression training wasn’t a one-off, but an ongoing commitment.

“Regular training helps reinforce skills, update staff on new protocols, and prepare for the evolving challenges in healthcare,” Toni said.

"Armed with the right knowledge and confidence, staff are better equipped to manage risks, protect themselves, and continue providing safe, high-quality care."